Managing certifications in your Trust Center

Learn how to add, organize, and maintain your compliance certifications to build trust with clients and prospects.

Why Certifications Matter

Compliance certifications are often the first thing prospects look for when evaluating your company. They provide:

Third-party validation of your security and compliance practices
Competitive advantage in RFPs and vendor assessments
Client confidence that you meet industry standards
Reduced questionnaire burden - certifications answer many questions upfront

Common certifications displayed in Trust Centers:

  • SOC 2 Type I & Type II
  • ISO 27001, 27017, 27018, 27701
  • PCI DSS
  • HIPAA Compliance
  • GDPR Compliance
  • FedRAMP, StateRAMP
  • HITRUST
  • ISO 9001 (Quality Management)
  • Regional certifications (e.g., TISAX, Cyber Essentials)

Certifications are displayed as badges in a dedicated section of the Trust Portal and can link to related content (e.g. a certificate document) if provided.

Adding Certifications

Step-by-Step Upload

  1. Navigate to Trust CenterCertifications
  2. Select Add Certification (dedicated certification type)
  3. Select the certification type
  4. (Optional) Set the expiry date
  5. (Optional) Select content to link to
  6. Click on Create

Note: Certifications with an expiry date, will no longer be shown on the Trust Portal once expired

 

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