Managing certifications in your Trust Center
Learn how to add, organize, and maintain your compliance certifications to build trust with clients and prospects.
Why Certifications Matter
Compliance certifications are often the first thing prospects look for when evaluating your company. They provide:
✓ Third-party validation of your security and compliance practices
✓ Competitive advantage in RFPs and vendor assessments
✓ Client confidence that you meet industry standards
✓ Reduced questionnaire burden - certifications answer many questions upfront
Common certifications displayed in Trust Centers:
- SOC 2 Type I & Type II
- ISO 27001, 27017, 27018, 27701
- PCI DSS
- HIPAA Compliance
- GDPR Compliance
- FedRAMP, StateRAMP
- HITRUST
- ISO 9001 (Quality Management)
- Regional certifications (e.g., TISAX, Cyber Essentials)
Certifications are displayed as badges in a dedicated section of the Trust Portal and can link to related content (e.g. a certificate document) if provided.
Adding Certifications
Step-by-Step Upload
- Navigate to Trust Center → Certifications
- Select Add Certification (dedicated certification type)
- Select the certification type
- (Optional) Set the expiry date
- (Optional) Select content to link to
- Click on Create
Note: Certifications with an expiry date, will no longer be shown on the Trust Portal once expired