Customizing Your Trust Portal Branding
Why Branding Matters
Your Trust Portal is often a prospect's first impression of your security and compliance program. A well-branded portal:
✓ Builds trust through professional presentation
✓ Reinforces brand identity and recognition
✓ Differentiates you from competitors using generic portals
✓ Increases credibility - looks like an integrated part of your company
✓ Improves memorability - easier for clients to find and return to
First impression impact:
- Generic portal: "They use a third-party tool for compliance"
- Branded portal: "This is part of their professional security program"
Branding Options Overview
Your Trust Portal can be customized with six key elements:
| Element | What It Changes | Impact |
|---|---|---|
| Logo | Header brand identity | High - Immediate recognition |
| Favicon | Browser tab icon | Medium - Professional detail |
| Primary Color | Main buttons, highlights, headers | High - Primary brand color |
| Secondary Color | Links, secondary buttons, accents | Medium - Brand reinforcement |
| Background Color | Page background | Medium - Visual consistency |
| Introductory Text | Welcome message at top of portal | High - Sets context and tone |
Accessing Branding Settings
All branding options are in one place:
- Navigate to Trust Center > Settings in the main menu
- Select Branding tab
- Click on Edit
- Make your changes
- Click Save Changes
Changes take effect immediately - visitors see updates as soon as you save.
Note: Your Trust Portal is only accessible if Publish Trust Portal is enabled.
Logo Configuration
Adding Your Company Logo
Your logo appears in the header of every Trust Portal page, in the top-left corner.
Requirements:
- Format: PNG (with transparent background recommended) or JPG
- Recommended size:
- Width: 64-400px
- Height: 64-400px
- Aspect ratio: Roughly 1:1
- File size: Maximum 512KB
Favicon Configuration
Setting Your Browser Tab Icon
The favicon is the small icon that appears in:
- Browser tabs
- Bookmarks
- Browser history
- Mobile home screen shortcuts (if someone bookmarks your portal)
Requirements:
- Format: PNG or ICO
- Size: 256x256px or 512x512px (square format)
- File size: Under 100KB
- Design: Should be recognizable when displayed at 16x16px
Color Scheme Configuration
Understanding Color Usage
Your Trust Portal uses three colors that you can customize:
Primary Color:
- Main action buttons ("Request Access")
- Accents
- Active elements (Active filtered categories)
- Most prominent visual elements
Secondary Color:
- Subtle accents
Background Color:
- Main page background